Author Archive

Consider a Personal Umbrella Insurance Policy, And The Art of Handling Bad Reviews

My agent has always signed me up for a persona umbrella policy, pretty much without even discussing it much.  The costs have always been nominal compared to my other insurance and I got it to handle liability issues that might exceed the limits of other policies, like a really bad car crash or a slip and fall suit around my house.

It turned out that I got a lot of value out of the policy, but not in the way I had planned.  I was once sued, pretty hard and seriously, by a company over a negative review I wrote.  I won't talk about the details but if you are really interested Mr. Google will help you find it pretty quickly.   But here is an example of a similar case in the news:

A Manhattan woman has found herself in a world of legal troubles after posting a bad review of a local doctor online.

Michelle Levine tells CBS2 she’s already spent close to $20,000 fighting the million-dollar suit which accuses her of defamation, libel, and causing emotional distress.

The plaintiff is Dr. Joon Song, a gynecologist Levine says she visited once in August for an annual exam.

“After I got a bill for an ultrasound and a new patient visit, whatever that means, and it was not billed as an annual I wrote a review about it,” she told CBS2’s Lisa Rozner.

I was determined to fight my case in the name of all those (like Ms. Levine) who could not afford to fight these overt attempts to suppress and intimidate perfectly legal speech.  I was ready to take a substantially loss in legal fees to defend myself but it turned out I was covered for all my defense costs by my personal umbrella.  Note, I am not an insurance expert nor a lawyer, so before you buy such a product I would be sure you know what it does and does not cover.

Postscript, to all you businesses who keep suing over bad reviews:  GET OVER IT.  I get dozens of reviews every day on multiple platforms.  Most of our locations sit at an average rating just over 4.5 stars out of five so perhaps one in 20 are negative and maybe one in 100 are grossly, absurdly unfair.  Sure, all of us service business owners gripe about unfair reviews when we get together, but we all deal with it.  Every review platform has ways to respond to bad reviews, and most have a way to challenge reviews that violate their terms of service.   Often times if you actually do have a good business, the best defense is to encourage all your customers to review so all the good reviews drown the bad ones.  This is not 1996 when customers have never seen a review site.  Customers know EVERYONE gets bad reviews.   The Mandarin Oriental in Bangkok had some of the best service I have ever experienced, but it gets 1-star reviews.  The movie Casablanca has one-star reviews on Amazon.

Sometimes the bad reviews are perfectly understandable.  For example, at one beach we run there used to be a high place where kids would jump off into the water.  Despite having a lifeguard there, we had too many close calls and too many kids did not heed the lifeguard, so the jumping area was closed.  We got bad reviews for months about how awful it was the kids could not jump.  Each time we took the opportunity to explain that yes the jumping wall was closed and if that is the experience customers are looking for, they need to explore other options.  Eventually we got customer expectations to match the services we provided and things improved.  As much as businesses hate to have bad reviews, these were useful to us because they communicated changed services to the public and helped make sure that customer who come are coming for the right reasons.   Having people expecting the Ritz show up at Holiday Inn Express does not help the Holiday Inn Express at all.

Sometimes one does get totally unfair reviews and there is an art to writing responses to bad reviews.  You want to explain why many customers might consider the review unfair without seeming defensive or seeming to throw the customer under the bus, which will lose you a lot of sympathy in the community.  I am still learning.  Here is a tough one we had:

I will need go back to Juniper Spring it not the forest or the camping grounds but the workers are really not friendly at all I’m black and I hope people who’s from my race trust me it not a good place to take your family you can feel the eyes and I know please know racism is strong in Ocala and I’m sorry to bring a nasty review but I owe it to myself if I was to read this I would know what to expect if I choose to go. But the camp grounds are very clean tho and the bathroom have hot water but the works are very nasty ways I see so to all people other then whites Ijs check it out and be sorry like I did. The water looks great but it cold ass ever but when you get used to it you would be ok I guess.

Obviously that is horrible, it makes us out to be a bunch of racists.  This customer did get special attention, but more because we had to work hard -- and often -- to get compliance with a number of rules we are required by the government to enforce.  After a lot of thought, this is the response I finally went with:

We are really sorry you did not have a good visit. We have a racially diverse group of employees in our company and all of them are trained and motivated to provide quality service to everyone. However, given that this is a campground in the Forest Service and adjoining a Federal Wilderness Area, we are tasked by the Forest Service to enforce a number of rules which are different than those in private campgrounds and can sometimes be surprising to new visitors. In this case, I am really sorry we obviously did a poor job of trying to courteously explain the rules.

For other readers considering a visit, I will take the opportunity to highlight some of these rules:

  • Firearms are not allowed in the Ocala National Forest (except in hunting season)
  • Dogs are not allowed in the day use area or at the canoe run
  • Alcoholic beverages are not allowed in the day use area or on the canoe run
  • Food and food waste must be properly stored in campsites when not actively being consumed (in order to avoid attracting bears)

The Historical Reason I Am Skeptical About Trump's G7 Free Trade Proposal

After hammering various members of the G7 with new tariffs and threats of even more tariffs, Trump proposed that everyone eliminate all their tariff's and subsidies:

Q Mr. President, you said that this was a positive meeting, but from the outside, it seemed quite contentious. Did you get any indication from your interlocutors that they were going to make any concessions to you? And I believe that you raised the idea of a tariff-free G7. Is that —

THE PRESIDENT: I did. Oh, I did. That’s the way it should be. No tariffs, no barriers. That’s the way it should be.

Q How did it go down?

THE PRESIDENT: And no subsidies. I even said no tariffs. In other words, let’s say Canada — where we have tremendous tariffs — the United States pays tremendous tariffs on dairy. As an example, 270 percent. Nobody knows that. We pay nothing. We don’t want to pay anything. Why should we pay?

We have to — ultimately, that’s what you want. You want a tariff-free, you want no barriers, and you want no subsidies, because you have some cases where countries are subsidizing industries, and that’s not fair. So you go tariff-free, you go barrier-free, you go subsidy-free.

Awesome, sign me up. But is this serious?  I want to get to that in a minute but first let me offer two practical observations

  • Trump belabored the 270 percent Canadian dairy tariffs on US products, but at the same time the US tariff rate on Canadian dairy products is effectively infinite, because we simply don't let any in.  This is the kind of complexity he is glossing over.  Forget Canada, his proposal for no tariffs or subsidies would cause a major freakout among US dairy farmers, a business absolutely chock-full of crazy quilt of progressive state regulation on prices and subsidies and quotas.  (and by the way, congrats to Trump for getting progressives like Drum into the free trade, anti-price-control camp).
  • Simple statements like "no subsidies" are easy to make, but is a lower corporate tax rate a subsidy?  How about lower minimum wages?  What about really long copyright lives?  What about when a governor or mayor gives out relocation incentives and tax abatements?  What about the whole Amazon HQ2 deal that is coming?   The list of complexities are endless.  That is why long and complicated negotiations are necessary to reduce tariffs and subsidies.  Fortunately we have actually done this, in deals like NAFTA and the TPP.  Unfortunately, Trump has given both of these the boot.  So is he really serious?

I have a love for history and like to make comparisons of modern events to history, and in this case I believe there is a very parallel case we can learn from.   Here is the problem:  It involves Hitler's Germany.  Hitler is obviously the third rail of Internet discourse, but the example is so parallel I am still going to go ahead, with the following proviso:  I am not saying Trump is Hitler, or making any such analogy or statement.  I am merely attempting to learn from a very similar international negotiation that occurred in the 1930's.

If  you can put aside all the emotional baggage of Hitler being either the worst mass murderer in history or at least in the top 3, he was (at least for a while until it all blew up on him) very successful in getting wins in diplomatic face-offs of the type Trump seems to want (by this I mean gains for his own country in zero-sum or even negative-sum games made by repudiating past international settlements).  Hitler's brashness essentially won out with the reoccupation of the Rhineland, Germany's remilitarization, the annexation of Austria, and even led to the western powers basically handing the Sudetenland over to him.

But the example I have in mind is with the disarmament conferences of the the early 1930's.  Major western powers were looking for some sort of agreement to head off an expensive and destabilizing arms race of the type that occurred in the run-up to WWI (and which by the way was way too expensive for countries bogged down in the Great Depression).  As the powers discussed incremental limits or reductions, one world leader jumped into the fray and proposed that all the powers agree to total disarmament  -- no more militaries at all.  Can you guess who made this radical proposal that would be the envy of any 1960's hippie?**

Hitler had [President Roosevelt's] message before him when he prepared the final draft of his speech to the Reichstag. Contrary to expectation, his speech, when delivered, made no threat of immediate rearmament. Germany was ready at any time, Hitler said, to renounce the aggressive weapons forbidden to her by the Treaty of Versailles “if the whole world also bans them.” Without further ado, Germany would dissolve her whole military establishment “if neighboring nations unreservedly did the same.” For President Roosevelt's proposal the German government was “indebted with warm thanks.” Germany was ready to join in “any solemn non-aggression pact because she thinks not of attack but of her security.”

In making this speech, Hitler said that he above everyone else wanted peace.  He was a soldier, he had been in the trenches, and no soldier wanted war.

Given his past actions, we suspect Hitler was not a total peacenik, so what was going on here?  The Treaty of Versailles had essentially disarmed Germany, reduced its army to 100,000 men and banned it from having an air force and submarines, among other things.  Germany chaffed at these limits, considering them grossly unfair, and wanted limits at parity with those on, say, France.

Hitler always liked to turn other nations' values against them in his international statements.  Later, when he justified potential annexations in Austria, Czechoslovakia, and Poland, he would say that he was just interested in "self-determination of peoples" and that other powers were inconsistent and unfair when they refused to allow this principle they themselves had established to be applied to ethnic Germans in these countries.  Hitler clearly didn't care one bit about free self-determination of peoples, but he was happy to throw US and British and French rhetoric back in their faces.

So in this case Hitler grabbed at the other major powers' pious pronouncements about their commitment to disarmament and again threw it back in their faces.  You want disarmament?  OK, let's do it -- total disarmament.  Hitler knew that they would never do it -- France in particular did not trust Germany at all.  Hitler waited until it was clear the other countries were not going to go for this proposal and said something like, "see, those other countries were never serious, they never wanted peace.  All they want to do is keep Germany down."  He proceeded to resign from the conference,  renounce the military limits of the Versailles treaty, and started building Germany's army and air force.   Which was what he had intended to do all along.

I know from the comments that there are folks reading my blog who honestly don't seem to understand trade and the trade deficit, and I am at my limit in explaining any more clearly.  I know there are also folks who honestly think Trump is following a brinksmanship path to get to a net better set of trade rules in the future.  I wrote the other day that I doubted this, but folks have emailed me the quotes about Trump proposing full free trade as proof of his intentions.  Sorry, while I would love to believe this is true, and will happily admit my error later if needed, I don't believe it for a minute.  It just looks too much like Germany's actions at the disarmament conference.  People who truly want and understand free trade do not say things like "there are too many German cars in the United States."***

 

** This link is squirrelly and sometimes is gated and sometimes not.  The full citation is Boeckel, R. M. (1933). The Disarmament Conference, 1933. Editorial research reports 1933 (Vol. II). Washington, DC: CQ Press. Retrieved from http://library.cqpress.com/cqresearcher/cqresrre1933100900

*** Anyone older than about 45 can tell you how badly US cars sucked before foreign competition, and how much better they are today only because we allowed this competition.  Even if you don't own a German car (and I do), your American car is better and less expensive than it would be without German and Japanese and Korean competition.

 

On This Day In History...

It has never rained in Phoenix, at least in the last 120+ years when records have been kept.

Mentions of the "Social Security Trust Fund" Like It is A Real Thing Make Me Crazy

From Market Watch, but you see the same article everywhere:

This year, like last year, Social Security’s trustees said the program’s two trust funds would be depleted in 2034.

For the first time since 1982, Social Security has to dip into the trust fund to pay for the program this year.

This is like sticking a knitting needle in my eye every time I read it.  Repeat after me:  There is no trust fund.  If it ever existed, it is gone.

OK, I will admit that it does technically exist -- there is a government account for it.  But the trust fund is full of just one asset:  government IOU's to itself.  When Social Security was collecting more money in taxes than it spent on benefits, the extra cash flowed into the trust fund.  Then Congress immediately took the cash out and spent it on... whatever, and left behind an IOU.   I suppose the government pays interest to itself on this debt, but this interest just goes back around in a circle to cover the interest that was just paid out.

Imagine you had a piggy bank where you collected money for a rainy day.  Then one day you wanted a new TV and you took $1000 out of the piggy bank to pay for it, leaving an IOU in the piggy bank for $1000.  I guess you could technically say to yourself that you still had $1000 in assets in the bank, but what good is an IOU to yourself?  I suppose you could even pay yourself interest.  You could take $20 out and then put it back in as interest.  Wouldn't that feel like progress!

This is what the government has done.  You can read numerous articles online that will say that in the case of the trust fund these IOU's are somehow different and really have value.  Here is the simplest way to think about it:  Imagine to cover benefits in a particular year the Social Security Administration needs $1 billion above and beyond Social Security taxes.  If the trust fund exists, the government takes a billion dollars of government bonds out and sells them to private buyers on the open market.  If the trust fund didn't exist, the government would .... issue a billion dollars in bonds and sell them to private buyers on the open market.  In either case, the government's indebtedness to the outside world goes up by a billion dollars.  I will confess there are some technical issues that might differ in the two cases -- perhaps there are different implications for the two approaches on the government debt limit.  But that is just a procedural issue -- in reality there is no economic difference between the two cases.  If there is no economic difference between the trust fund existing and not existing, then in my mind is effectively does not exist.

D-Day: In Retrospect, More About Keeping the Soviets Out of Western Europe than About Defeating the Nazis

I am reposting this from several years ago, but I am doing it on June 7 because last time when I posted it on June 6 people called me disrespectful.  I am not really sure I understand why, but this characterization is so wrong (I already have a trip lined up to be in Normandy next year around the 75th anniversary) that it is easier just to hold off for a day.

Over time, my understanding of the importance of the D-Day invasions has shifted.  Growing up, I considered these events to be the single key event in defeating the Nazis.  Listening to the radio this morning, this still seems to be the common understanding.

Over time, I have had to face the fact that the US (or at least the US Army) was not primarily responsible for defeating Germany -- the Russians defeated Germany, and what's more, would have defeated them whether the Allies had landed in France or not.  Check out the casualties by front, from Wikipedia:

click to enlarge

The Russians defeated Germany.  Period.   And I don't think the western allies would ever have had the stomach to inflict the kind of casualties on Germany that were ultimately necessary to defeat her without Russian help.  To me, this is the great irony of WWII, that it was not ultimately a victory for democracy.  Only totalitarian Russia could defeat totalitarian Germany.  This thought often bothers me a lot.  It doesn't fit with how we want to view the war.

However, D-Day did have an important effect -- it kept Western Europe out of Soviet hands.  We did not know it at the time, but I would argue in retrospect that from mid-1944 on we were competing with Russia to see how Europe would get divided up after the war.  D-Day allowed the western allies to overrun most of Western Europe and keep it out of Soviet hands, perhaps an even more important outcome than just speeding the defeat of the Germans.  Sure, FDR gets grief for giving the farm away to Russia at Yalta, but what could he do?  The Soviet occupation of Eastern Europe at that point was a fait accompli.  What would have been FDR & Churchill's negotiation position at Yalta if their armies were not even on the continent (excepting Italy, where we might still be fighting in 2014 and getting nowhere)?

Postscript:  There is no doubt that some German troops were pinned down in the West by the invasion, but many of these troops were already pinned down by the mere threat of invasion.   Only the experienced soldiers and new equipment gathered by Hitler for the Wacht am Rhein, what we now refer to as the Battle of the Bulge, were a major diversion from the East due to the invasion, and even that was a relatively small amount of reserves compared to the immensity of the Eastern Front.  Had we overrun the industrial Ruhr earlier, that would have made a real difference but we only really achieved this a few months before Berlin was taken.

There are a lots of what-ifs about the war in the West and about how the war might have been shortened.  What if Montgomery really could have taken Cannes on D+1?  That if the Allies had taken the larger solution to trap more Germans at Falais?  What if the Allies had given limited supplies to Patton rather than Montgomery and Operation Market-Garden?  What if Eisenhower had been less timid about trapping the Germans in the Bulge?

But I think the most interesting missed opportunity was a small one with huge impact -- what if the Allies had been more aggressive in taking the Scheldt Estuary?  The Allies were desperately short of supplies in Northern France in the Fall of 1944.  They simply could not get enough supplies over the beaches at Normandy and across France to support all the armies they had in play.  They needed a real high-capacity port in the North and they actually captured one in Antwerp almost intact around September 3.  Antwerp, though, is not right on the ocean -- boats had to come down an estuary which the Germans still controlled.  Quick action in early September could have easily cleared the estuary and made the port almost immediately use-able.   The Allies took only half measures and basically dithered for a while, failing to see the opportunity, as the Germans continued to fortify their position.  In the end, it was not until nearly December before Antwerp could act as a port, long after the opportunity for a coup de grace of the Germans in the West had passed.  If you are interested, here is the Wikipedia article on the Battle of the Scheldt.

Update:  by the way, there were lots of good comments on the original post and you can see them here.

Paul Mirengoff's Dangrous and Misguided Article on Leniency and Recidivism

Over at Powerline Paul Mirengoff writes:

Last week, the Department of Justice released an updated study from the Bureau of Justice Statistics (BJS) showing that 83 percent of prisoners released by states are re-arrested within nine years of their release. 44 percent of released state prisoners were arrested during the first year after release, 68 percent were arrested within three years, and 79 percent within six years.

The study encompassed 30 states and accounted for 77 percent of all persons released from state prisons nationwide during the period under study. Daniel Horowitz discusses the studyhere. Kent Scheidegger does so here.

The results of the study should deter the Senate from embracing the FIRST STEP legislationpassed by the House just before the BJS figures were published. Indeed, the BJS numbers undermine FIRST STEP in multiple ways....

As I argued here, the FIRST STEP bill is just that — a first step to the release of thousands of additional prisoners. It’s also a first step to shorter mandatory minimum sentences. Thus, FIRST STEP is the first step to a crime wave....

But even if there is no second step, the BJS numbers show that FIRST STEP means more crime sooner. That’s what any Senator who supports FIRST STEP is voting for.

Second, the BJS study tells us that the crimes that federal drug felons will commit aren’t confined to drug crimes. According to the study, more than three-quarters (77 percent) of released drug offenders were arrested for a non-drug crime within nine years, and more than a third (34 percent) were arrested for a violent crime.

So much for the argument we hear over and over again from Team Leniency that those incarcerated for drug crimes are “non-violent offenders.” As Daniel Horowitz puts it, “when you let out drug offenders early from prison in this era, they will not only go back to selling even deadlier drugs, killing thousands, they will also commit other crimes” including overtly violent ones.

I understand this is right in the Conservative "civilization vs. barbarism" wheelhouse, so the article is unsurprising.  But I think it includes, at a minimum, one dangerous principle and one deeply flawed assumption.

Dangerous Principle:  By justifying longer prison terms based on potential future recidivism, we are in fact proposing to punish people for future crimes they not only haven't been convicted of, but which they have not even committed.   If I were to walk into a busy street today, shoot 20 people, then lay down my gun and get arrested, you know what I am at that moment under the law?  I am innocent until I am proven guilty.  If I am legally innocent in that situation, I am certainly innocent of some hypothetical crime 10 years in the future.  Assuming that I should be punished for this pre-crime violates every rule of due process -- which Mr. Mirengoff has called a "right" in other contexts.  Taken to its logical extreme, this idea of recidivism as a justification for longer sentences would imply that we incarcerate everyone for every crime for life -- then recidivism rates would drop to zero!

Deeply Flawed Assumption:  The underlying assumption here seems to be that there is some sort of criminal gene at work, that these folks are chosen by birth or circumstances to be criminals in an almost Calvinist dynamic.  As such, in this model, minor crimes are merely markers to a tendency to commit larger crimes later.  Look, I understand that there are people who are just bad -- heck, my dad was on the Unibomber's target list so you don't have to explain the existence of evil to me.  But it is really misguided to assume that prison itself has nothing to do with future criminal activity, particularly in the case of first-time non-violent drug offenders.

We take these people who were selling some grass or their leftover pain pill prescription and we throw them into a camp for several years that is populated only with felons.  You sleep with felons and you shower with felons and the only people you have to talk to all day are felons.  Is it really so remarkable that after being thrown into a criminal frat house for a few years, some people might have more criminal tendencies when they leave than when they enter?  And then after they leave, they are met at every turn with the brand of being an ex-felon, making it hard to get a job or do things we take for granted.  So we put someone away in a training camp for criminals for a few years, and then make it really, really hard for them to find good paying ways to support themselves afterward, and we are surprised they go back to crime?

I have a guy, who I won't name for privacy reasons, who works for me in Arizona.  Over 10 years ago, barely over 18, he was convicted of some non-violent drug crimes and locked away.  Had I done the same things in my youth, my rich dad likely would have kept me out of jail but as a poor Hispanic in the world of Sheriff Joe's Phoenix, he went to jail.  Over ten plus years later, he had a stable marriage and had his civil rights restored, but was still mostly doing minimum wage labor.   He has been a good, reliable maintenance person at one of our campgrounds, in a job where he could work with his wife.  One day a customer got in some sort of dispute with this man's wife, looked him up online, and found he had a prison record.   This customer then started sending me messages that I must fire this person immediately or else this customer would file suit against us for creating a dangerous environment for her.  When I refused, she then started posting yard signs around town that we hired felons and telling people on social media that they needed to shun our maintenance guy in any number of ways and accusing him of running a narcotics ring out of the campground.

This is the kind of crap that non-violent drug offenders face their entire lives.  And you wonder why some of them, after finding no work and being shunned by civil society, might turn to crime?  Were they really destined to be criminals, or did we make them that way?  And what about this gets any better if we leave them in federal crime school for a few more years?

Response From Trump Supporters on Tariffs

I can't resist publishing this email.  This is the full text, I have not edited it:

57 YEARS ASIA FAKE MONOPLY MONEY THEFT/TRADE THEFT/DEFENSE THEFT/WELFARE THEFT & BUILT US OVER THERE & CHARGING “””””””YEN,YUAN’’’’’’’’’’’’’’’’’’’MONEY MANIPULATION

SO POTUS TRUMP STOPS THEFT & YOU MF ARE MAD

SO WHY ARE YOU NOT LIVING IN ASIA US=================INSTEAD OF THE ONE YOU DESTROYED-US!!!!!!!!!!!!!!!!!!!!!!!!!

When I Am 100% Guaranteed to Do The Opposite...

When I get a recorded phone call that begins, "This is an important call, do not hang up..."   I get these all the time.  No idea what they are for because I immediately hang up.

Why Communism Always Devolves Into Heavy-Handed Authoritarianism

Every time one points out a historic failure of communism (most recently, for example, in Venezuela), Marxists will argue "well, that is not true communism."  Somehow they think that communism without heavy-handed exercise of state power is possible.  It is not.

Here is the latest example, from our own peoples' republic in California.  For reasons that are simply beyond me, no one in California wants to use market mechanisms and the power of prices to match supply and demand for water.  We use these market tools successfully in pretty much every other market, but not in water.  The result is that increasingly heavy-handed exercise of government power is necessary to match supply and demand.

Senate Bill 606 establishes a “governing body” to oversee all water suppliers, both private and public and will require extensive paperwork from those utility companies.

Assembly Bill 1668 is where it gets personal.  This establishes limits on indoor water usage for every person in California and the amount allowed will decrease even further over the next 12 years.

The bill, until January 1, 2025, would establish 55 gallons per capita daily as the standard for indoor residential water use, beginning January 1, 2025, would establish the greater of 52.5 gallons per capita daily or a standard recommended by the department and the board as the standard for indoor residential water use, and beginning January 1, 2030, would establish the greater of 50 gallons per capita daily or a standard recommended by the department and the board as the standard for indoor residential water use. The bill would impose civil liability for a violation of an order or regulation issued pursuant to these provisions, as specified.

If you’re wondering how the government would know how much water your family is using, the utility providers will be obligated to rat you out of face massive fines. And they’re encouraged to spy in all sorts of creative ways. They “shall use satellite imagery, site visits, or other best available technology to develop an accurate estimate of landscaped areas.”...

If you don’t plan to comply it’s going to be way cheaper to move. Here are the fines Californians will be looking at – and it’s not a typo – these fines are PER DAY.

(1) If the violation occurs in a critically dry year immediately preceded by two or more consecutive below normal, dry, or critically dry years or during a period for which the Governor has issued a proclamation of a state of emergency under the California Emergency Services Act (Chapter 7 (commencing with Section 8550) of Division 1 of Title 2 of the Government Code) based on drought conditions, ten thousand dollars ($10,000) for each day in which the violation occurs.

(2) For all violations other than those described in paragraph (1), one thousand dollars ($1,000) for each day in which the violation occurs.

All of this could easily be replaced with the simple expedient of allowing the price of water to rise until supply and demand matched, a solution that works for everything else and would provide the added benefit of giving financial incentives to seek out new sources of water.  If they are worried about prices for the poor, then they can have a subsidized rate for the first X gallons and then a market rate above that.  There are at least two reasons I think politicians don't do this, beyond just their socialist assumptions and distrust in markets

  1. The people who would most be hurt by market pricing for water -- farmers, golf course/resort owners, etc -- have a lot of political pull in the state and would prefer a regime where high-value uses are curtailed to save water for their potentially lower-value uses.  Just look at the carve-outs in the law for swimming pools, water features, and golf courses.
  2. Politicians like rationing, or more accurately they like being the rationers.  You can't generate political contributions from market pricing of water. But if you are the person doing rationing, then everyone is going to come to you and try to curry favor.

The simplest way to explain why Marxism fails is "incentives and information" -- planned economies shift economic decision-making from individuals who have the information and incentives to make the proper tradeoffs for their own set of circumstances and preferences and on to politicians whose main incentive is to see who is willing to do the most to curry favor with them.

Unsung Advantages of Phoenix

Yes, we have dust storms that put megatons of dirt in the air and force me to power-wash the walls of my white house every so often.  But the dust in the air also makes for the most amazing sunsets of any place I have lived.  This is a panorama I took on a walk this evening of about 270 degrees, so both west and east.  The sky was amazing in every direction, not just towards the setting sun.

The sunset behind palm trees is one of my favorite photograph subjects.  One example from a few days ago:

Update:  LOL, a reader says it looks just like the mural on the wall in the office in Scarface (warning: quite violent)

Why Trump's Higher Tariffs Now are Unlikely to Result in Lower Tariffs Later

On Friday I was browsing the AM dial looking for a sports talk radio station discussing Game 1 of the NBA Finals when I ran into Rush Limbaugh.  Now, I am not one of those who will say that I never listen to X -- I will listen (at least for a while) to both the Limbaughs and Olbermans to understand what is going on in Tribe Blue and Tribe Red.  And I am glad I did on Friday because I heard something that really shocked me.

No, this is not faux public shock at some Conservative taking a position one would fully expect him to take, but just the opposite -- Limbaugh was at least partially defending Trump's tariffs despite the fact that I am absolutely positive he knows better.

In fact I am sure he knows better because he made a very good 60-second case for exactly why tariff's were bad.  Couldn't have done a better job in that short time myself.  But then he did what many Conservatives have been doing of late -- he tried to justify the tariffs as part of some hypothetical long game of Trump's to negotiate a better deal in the future.

Personally, I think it is absurd to assume that Trump's real intention is to get us to a new equilibrium with lower tariffs all around the world.  He does not understand the value of free trade and his closest adviser on this issue is an ardent protectionist.  Trump's negotiation experience is all in zero-sum games where he is trying to extract the most of a fixed pie for himself, not in trying to craft win-win solutions across multiple parties.

But here is the real reason this won't work:  The current relatively-free trade regime that exists today was built almost totally on America's moral leadership on the issue.  Let me take a quick aside to discuss a parallel case.  In 2012 the US compound in Benghazi was attacked.  The Obama Administration publicly blamed this attack on an obscure anti-Muslim video posted on YouTube, and continued to insist for weeks on the video being to blame despite the fact that new evidence shows the Administration knew from the beginning the video had nothing to do with the attack.  This was a terrible action for the Administration to take, because from China to Russia to Iran to Saudi Arabia to Britain to Berkeley, there is growing skepticism, even hostility, towards free speech.  If the US President is not staking out a moral position on the world stage in favor of free speech, then it is not at all clear who in the world is going to oppose what seems to be a natural authoritarian tide to shut inconvenient people up.  Obama did not have to defend the video itself (I have not seen it but I understand it to be confused and absurd and fairly indefensible) but he should have said something like "I don't like the video myself but in a free society we do not meet speech with violence, no matter how confused or misguided that speech is."

I have the same problem for many of the same reasons with Donald Trump's tariffs.  Pro-tariff folks pretend like there is some powerful free-trade globalist conspiracy they are fighting, but in fact the real headwinds all around the world are in favor of protectionism.  Few countries outside of the US have our historic dedication to free trade.  In addition, many of our partners have their own anti-trade populist parties on the rise (e.g. Britain, Italy).  And many of the most powerful political actors in our trading partners actually represent large corporations (some state owned and some just highly-aligned with the state) and powerful labor unions who would be perfectly happy to pursue additional crony protectionism of their industry even at the expense of the majority of their country's consumers and businesses.  All these forces for protectionism have always been kept at bay in large part by America's leadership on the issue.   How better to demonstrate to the Luddites that trade deficits are not bad than by accepting large trade deficits and having the strongest economy in the world?

Rush Limbaugh and other Trump Conservatives want to argue that these Trump tariffs are the opening move in an extended negotiation that will likely result in a better end state.  I have an alternate way of portraying them.  This is the United States walking into a group of barely-recovering alcoholics -- a group in which the US has historically been the powerful moral voice who has kept all these countries on the wagon -- and slamming a bottle of Jack Daniels on the table.  The results are not going to be pretty.

A Better Approach to Space?

Virgin Galactic is testing their new rocket and it is pretty spectacular.  I have said before but I will repeat it, what could be cooler than living in an age where private billionaires are competing at space travel (Musk, Branson, Bezos, Allen, etc.)?  I have always thought that Virgin's approach of using fixed-wing aircraft to get as much height as possible followed by a rocket launch from that altitude made the most sense from an efficiency standpoint.  Unfortunately, I am not sure you can get really large payloads or escape Earth's gravity with this approach.  Anyway, enjoy:

Thoughts on Anna, the Millennial Sociopath

This article about Anna, the millennial sociopath, has been linked all around but it is a good yarn and I recommend it as an interesting read if you have not seen it.  I have a couple of thoughts.

I told me wife that I was unlikely to be fooled by Anna, because I have known a lot of rich and successful people and almost to a one they don't engage in this sort of name-dropping behavior.  Where I grew up we called that "all hat and no cattle."  I have met people with some of the same sorts of shticks as Anna and they have always been full of sh*t.

My wife, who used to live in Manhattan, said that from her experience things were different in New York and even successful people felt compelled to make a public spectacle of their success.   As much as I would like to believe there is a difference so we flyover country folks can feel a warm sense of superiority, this may be more a function of her having lived there in the 1980's.  I know successful New Yorkers today and they don't act this way, the one in the White House notwithstanding.

I actually think this may be more of a function of people without business experience building up their understanding of business from watching fictional shows on TV and in movies.  I call this the Dynasty effect, where everyone thinks big business works just like on Dallas and Dynasty (sorry, dating myself here).  Actually, business life is EXACTLY like fictional accounts on the screen, but you have to watch Office Space and Silicon Valley rather than Dynasty.

I want to add that there is something oddly compelling about this story for folks like me who are introverts.  When one starts a role playing game, one has a character sheet with different qualities.  Typically increasing one characteristic means decreasing another.  I think I found Anna compelling because her character sheet was filled in so differently from mine.   And I don't mean that in a self-serving way like she is dishonest and I am honest.  Sure, at the end of the day Anna is an unlovable parasite, but its hard as an introvert not to secretly admire so much daring, a willingness to walk up to pretty much anyone anywhere and ask them for almost any favorNext time you are playing your fighter in that RPG, wonder a bit -- as he wades through an ocean of blood with his sword and constantly takes near-fatal damage that has to be healed while watching you mage stand in the rear and just nuke creatures from a distance with spells -- whether that fighter might wish that you had specc'd him with just a bit of magic.

Trump Likely to Impose New Tariffs Today: Is This Bad Economics or Madman Theory?

Frankly, I do not know how folks like Mark Perry and Don Boudreaux do it.  They are able to keep going, day after day, year after year, refuting the same stupid anti-trade arguments over and over again.  I don't have the patience or endurance.  Long-time readers will remember I used to spend a lot of time on climate.  But the debate never went anywhere.  It was like Groundhog Day.  At some point I just thought "I've said what I have to say, and now I am done"  (though I actually do have a climate update in the works).

Anyway, Trump has put tariffs on Mexican and Canadian steel and aluminum and is poised to do so for European products soon, a tax that will ultimately be paid by every American consumer.  Sigh.  This is just so economically ignorant it is hard to take it seriously, yet here it is.  In the name of 150,000 or so US steelworkers and a bare handful of obviously politically well-connected corporations, we are going to raise prices on essential raw materials that are consumed in one way or another by a huge number of American businesses and hundreds of millions of US consumers.   Two or three years ago when US manufacturers are moving oversees for lower raw material costs, you will know why.

Republicans are really supposed to know better on this sort of thing, which to me is just proof #12,465 that our political parties represent tribal rather than consistent ideological differences.  Republicans have twisted themselves in so many knots trying to support Trump while knowing better on tariffs that some have actually brought back a version of madman theory.

I am not entirely sure of the intellectual and historical origins of madman theory, but I have always ascribed it to Nixon and Kissinger.

President Richard Nixon and his national security adviser Henry Kissinger believed they could compel "the other side" to back down during crises in the Middle East and Vietnam by "push[ing] so many chips into the pot" that Nixon would seem 'crazy' enough to "go much further," according to newly declassified documents published today by the National Security Archive.

The documents include a 1972 Kissinger memorandum of conversation published today for the first time in which Kissinger explains to Defense Department official Gardner Tucker that Nixon's strategy was to make "the other side ... think we might be 'crazy' and might really go much further" — Nixon's Madman Theory notion of intimidating adversaries such as North Vietnam and the Soviet Union to bend them to Washington's will in diplomatic negotiations

Speaking of Kissinger, the new Conservative explanation of Trump trade (and foreign) policy also includes an element of old-time brinksmanship.  I remember reading something in college from Kissinger, which I can't find now so maybe I have it wrong, but I would paraphrase it as, "it is very dangerous to go to the brink over an issue, but one can never make progress without going to the brink."

Some Conservatives are now arguing that Trump's protectionism is "good" protectionism because it is an opening move in a bargaining game where the US can make headway and perhaps get better rules all around.  As such, Trump's seeming irrationality and willingness to ignore basic economics is a feature, not a bug, supporting the madman model of negotiation.

Ugh.  This might perhaps all be reasonable strategy in a zero-sum game such as, say, negotiating shares of the assets in a bankruptcy settlement (something Trump is actually super experienced at).  Trade, though, is not a zero-sum game.  By definition, trades that are executed voluntarily have to help both parties, or else they would not be agreed to.  As such, anything that reduces the amount of trade between people in two countries is guaranteed to be a net loss for BOTH groups of people.  There are no winners.

The Inevitable Lifecycle of Government Regulation Benefiting the Very Companies Whose Actions Triggered It

Step 1:  Large, high-profile company has business practice that ticks lots of people off -- e.g. Facebook slammed for selling user data to Cambridge Analytica

Step 2:  Regulation results -- e.g. European GDPR (though it predates the most recent Facebook snafu, it was triggered by similar outrages in the past we have forgotten by now so I use the more recent example)

Step 3:  Large, high-profile companies that triggered the regulation by their actions in the first place are the major beneficiaries (because they have the scale and power to comply the easiest).

GDPR, the European Union’s new privacy law, is drawing advertising money toward Google’s online-ad services and away from competitors that are straining to show they’re complying with the sweeping regulation.

The reason: the Alphabet Inc. ad giant is gathering individuals’ consent for targeted advertising at far higher rates than many competing online-ad services, early data show. That means the new law, the General Data Protection Regulation, is reinforcing—at least initially—the strength of the biggest online-ad players, led by Google and Facebook Inc.

This is utterly predictable, so much so that many folks were predicting exactly this outcome months ago.

My "favorite" example of this phenomenon is toy regulation that was triggered a decade ago by a massive scandal and subsequent recall by toy giant Mattel of toys with lead paint sourced from China.

Remember the sloppily written "for the children" toy testing law that went into effect last year? The Consumer Product Safety Improvement Act (CPSIA) requires third-party testing of nearly every object intended for a child's use, and was passed in response to several toy recalls in 2007 for lead and other chemicals. Six of those recalls were on toys made by Mattel, or its subsidiary Fisher Price.

Small toymakers were blindsided by the expensive requirement, which made no exception for small domestic companies working with materials that posed no threat. Makers of books, jewelry, and clothes for kids were also caught in the net. Enforcement of the law was delayed by a year—that grace period ended last week—and many particular exceptions have been carved out, but despite an outcry, there has been no wholesale re-evaluation of the law. Once might think that large toy manufacturers would have made common cause with the little guys begging for mercy. After all, Mattel also stood to gain if the law was repealed, right?

Turns out, when Mattel got lemons, it decided to make lead-tainted lemonade (leadonade?). As luck would have it, Mattel already operates several of its own toy testing labs, including those in Mexico, China, Malaysia, Indonesia and California.

The million bucks was well spent, as Mattel gained approval late last week to test its own toys in the sites listed above—just as the window for delayed enforcement closed.

Instead of winding up hurting, Mattel now has a cost advantage on mandatory testing, and a handy new government-sponsored barrier to entry for its competitors.

Volcanoes and Home Ownership

I have seen several web sites where folks looked at the neighborhoods getting devastated by lava in Hawaii and asked "why did the government let them build their homes there?"  I have three responses:

First, nature is hard to predict.  And even if it were, it tends to operate on really long cycles that are longer than most of our attention spans.  This style and location of eruption  has not happened in recent memory so folks treat it as impossible.  For a good example of this phenomenon see:  stock market.

Second, I laugh when I see the "why does the government allow homes built in dangerous areas" question.   In fact, in many cases, the government subsidizes construction of homes in dangerous areas.  Federal flood insurance is notorious for continuing to rebuild people's homes practically for free on dangerous coasts and in known flood plains.

Third, there are private entities who do take a hand in preventing construction in dangerous areas:  mortgage lenders and insurers.  Lenders do not want a lien on an asset that is underneath 20 feet of new rock, and insurers do not want to take on expensive risks in known danger areas (particularly if there are no federal guarantees as in #2).

I actually own some land on the Big Island, a long way away on the Kohala Coast.  And in the process of getting a mortgage and insurance, we had to go through a lava risk review.  There are apparently maps of risk zones similar to flood plain maps.   Obviously, these neighborhoods that are being consumed slowly (see:  Deadpool Zamboni scene) likely cleared this hurdle.  I am not sure how.  Perhaps the developer used pull to get the maps changed.  Perhaps the people who made the maps just predicted risk incorrectly (see #1).  Perhaps lenders ignored the maps and took on the mortgages anyway despite the risks (see: 2008).

A Reminder: Why the US Rail System Is At Least as Good As the European System if You Care About Energy Use

In an article about the French railroad SNCF, Randal O'Toole makes a point I have screamed to the world for years:

Meanwhile, French trains carry less than 11 percent of freight, as more than 86 percent of freight is transported on highways. Those numbers are in sharp contrast to the U.S., where at least a third of freight goes by rail and less than 40 percent goes by truck (and I suspect a bad model has erroneously exaggerated the role of trucks).

American railroads are a model of capitalism, one of the least-subsidized forms of transportation in the world. They are profitable and do far more for the national economy than Europe’s socialized railroads, which mainly serve narrow elites.

Most of the intellectual elites and nearly all the global warming alarmists deride the US for not having the supposedly superior rail system that France and Germany have.  They are blinded by the vision of admittedly beautiful high speed trains, and have frittered away billions of dollars trying to pursue various high speed rail visions in the US.

I know that the supposedly pro-science global warming alarmists sometimes are not actually very focused on science, but this is pretty simple to think about.

First, consider the last time you were on a passenger train.  Add up the weight of all the folks in your car.  Do you think they weighed more or less than the car itself?  Unless you were packed into a subway train with Japanese sumo wrestlers, the answer is that the weight of the car dwarfs that of the passengers it is carrying.    The average Amtrak passenger car apparently weighs about 65 tons (my guess is a high speed rail car weighs more).  The capacity of a coach is 70-80 passengers, which at an average adult weight of 140 pounds yields a maximum passenger weight per car of 5.6 tons.  This means that just 8% of the fuel in a passenger train is being used to move people -- the rest goes into moving the train itself.

Now consider a freight train.  The typical car weight 25-30 tons empty and can carry between 70 and 120 tons of cargo.  This means that 70-80% of the fuel in a freight train is being used to move the cargo.

Now you have to take me on faith on one statement -- it is really hard, in fact close to impossible, to optimize a rail system for both passengers and freight.  In the extreme of high speed rail, passenger trains required separate dedicated tracks.  Most rail systems, even when they serve both sorts of traffic, generally prioritize one or the other.  So, if you wanted to save energy and had to pick, which would you choose -- focusing on freight or focusing on passengers?  Oh and by the way, if you want to make it more personal, throw in a consideration of which you would rather have next to you on crowded roads, another car or another freight truck?

This is why the supposedly-green folks' denigrating of US rail is so crazy to me.  The US rails system makes at least as much sense as the European system, even before you consider that it was mostly privately funded and runs without the subsidies that are necessary to keep European rail running.  Yes, as an American tourist travelling in Europe, the European rails system is great.  Agreed.  I use it every time I go there.  I have to assume that this elite tourist experience must be part of why folks ignore the basic science here.

My original article on all this years ago was in Forbes here.

Postscript #1:  One could argue that what matters is not the weight ratios of freight vs. passenger rail but how those compare to the road alternatives.  I would have to think this through, but it gets way more complicated because you have to start worrying about average occupancy and such since that also differs.  At full capacity say of 4 people, the typical 4000 pound car (US, rest of the world is less) would passenger weight around 12% of the total, higher than for the passenger train.   But average occupies could change the comparison and I don't have the time to work it through.  But for a full analysis we would have to take a lot of other things into account.  For example, trains are a poor fit with customer travel time preferences for longer US distances, even for higher speed options.  In the same way freight pencils out worse for rail in Europe because the last mile transport problems become a bigger percentage in a shorter haul.  I am confident though that for the US, the freight-dominant system is the right solution and it amazes me how hard it is to get anyone to recognize this.

Postscript #2:  Thinking about the SNCF, I actually did a consulting project there 20+ years ago.  I remember two things.   First they had 25% more freight car repair people than they had freight cars.  Which led me to making the tongue-in-cheek suggestion that they could give every one of these folks their own tool bag, assign them their own car to ride around on, and still cut a fifth of their staff.  I have never, ever, ever seen bloated staffing like I did at SNCF.  My other memory was lunches with executives that took place in palatial dining rooms with waiters in white gloves.  We ate for like 3 hours and drank a case of wine and all I could think about doing after lunch was going to take a nap.

Postscript #3:  This is really going to be a random aside, but if you want to bring science to the table, monorails are the dumbest things ever.  The whole advantage of rail is the friction reduction of a metal flanged wheel rolling on a metal rail.   Most monorails (and people movers) are just tires on a concrete beam (e.g this is how the Disney monorails work).  This is no more efficient than a bus and actually less because the train jacks up the vehicle to passenger weight ratio over a bus.  Because of certain geometry issues, monorails also have limited capacity.  Disney has been struggling with this for years at the Magic Kingdom in Florida and their ferry boats seem to move a lot more passengers than the adjacent monorails.  Monorails do look awesome, though, and their tracks are airier and more attractive than traditional elevated rail tracks.

Our Response to GDPR

I have been reading all the articles (and the storm of emails in my inbox) on European GDPR privacy rules implementation with some dispassion.  After all, it does not affect me, right?  I run a camping business all in the US.  But then I got to thinking about it and realized that I had three avenues of exposure  -- my blogs, my jobs mailing list, and my company web site.  I will preface this by saying that I am no expert and I am not really hugely at-risk, but perhaps this will be useful to someone.  More importantly, if you ARE an expert and see something I am screwing up please email me!

The blog exposure strikes me as pretty narrow, particularly since we do not serve up advertisements (except in the comments via Disqus) and do not have a mailing list.  I don't store or have access to any user data (though I wonder if server logs count?) so I assess my main liability as secondary if Disqus screws up something.  I have been reading Disqus's updates and I would evaluate them as working on it but not done.  I suppose if the EU wants to come after me for "up to 4%" of this site's revenue they are welcome to do so.  Sort of like when I was unemployed being told to spend 2 months salary on my wife's engagement ring  (which in fact I did exactly, since it was my mom's ring given to me as a gift for the purpose).

Similarly, I think my liability surrounding the mailing list we maintain for job openings is pretty limited.  First, it would shock me if more than 0.0001% of the people on that list are in Europe, since I can't really legally hire Europeans in most cases and it is unlikely they will drive their RV over here to work in a campground.  More importantly, all the names are there through what I would call extreme opt-in -- they have to click on a special link and go sign up on a dedicated page just to join the mailing list.  The email provider is Constant Contact so again my liability is likely limited to whether they screw anything up in their compliance, but this is probably unlikely in my case.  Again there is no advertising and all people on the list ever get are notifications of new job openings and links where to apply.

Which brings me to our business web site.  There is no log-in or user information entered or advertising on our web site, so we are mostly fine.  With one large exception -- we have our own reservations site that gathers and stores customer reservation information.  Eek!  That sounds like it could be a problem.  The most dangerous piece of data we could potentially have in our hands is a credit card number, which is why our system was set up so our company never has the credit card number in our possession.  Customers are passed over to Stripe (highly recommended company, by the way) who handle all that dangerous stuff on their servers, and just pass us back a confirmation.  But we do have customer name, address, email, and camping stay dates on our server.  Maybe we are compliant already -- we treat that stuff with a lot of care.  Maybe we are not.  But since we really don't get any reservations at all from Europe, it was easier just to go black there, so right now my software guy is working on blocking traffic from European IP addresses.

Postscript:  On some of my posts, people write me and ask, "Why did you even bother to publish that."  And my answer is that I often write to think, so it may be that it is only for my own benefit.  My software guy is a reader of this blog and was probably laughing as he read this post because I stopped a couple times in writing it to fire off new questions or requests to him.

Update:  Hah, what timing!   This just appeared on my blog when I scrolled down to the comments so I guess Disqus must indeed be working on this.

FOIA Needs A Major Overhaul and Reboot

I received some documents the other day as the result of a FOIA request, and as has been my experience in past requests, a lot of stuff is blacked out that I suspect is redacted merely to protect the agency and its managers from embarrassment rather than for reasons actually allowed in the FOIA rules.  Despite President Obama's claims to run the most transparent administration in history, I believe the problems have only gotten worse over the last decade.  The Administration even limited its own inspectors' general access to information  [how the hell does one punctuate the possessive of the plural of inspector general??].

Generally I do not have the time or resources to get to the bottom of these things, but folks in Congress do.  One of the patterns we have observed in the wrangling of Republicans in Congress with the Department of Justice over the last year have been releases of documents that are initially heavily redacted, and then latter re-released with fewer redactions.  The pattern we are finding is that many of the first redactions were not justified under any of the privilege rules that exist.  They were merely things the agency did not want anyone else to know.

My favorite example comes from Eric Felton in the Weekly Standard:

Some of the questionable redactions, by contrast, are charming efforts at bureaucratic butt-covering. Lisa Page, for example, was discussing with Peter Strzok the challenge of having an intimate meeting in Andrew McCabe’s conference room, given the size of his grand new conference table. “No way to change the room,” Page texts in the version provided by Justice. “The table alone was [REDACTED]. (You can’t repeat that!)” Hmmm, what classified, top-secret, national-security information could possibly have been redacted? The blacked out bit, it seems, was a simple “70k.” The DoJ—and can you blame them, really?—didn’t want Congress to know they were in the habit of spending $70,000 on a conference table.

Travel Report from the Big Island

My wife's cousin is in management of a beautiful resort (Mauna Kea / Hapuna)  on the Kohala coast of the Big Island of Hawaii.  I was asking him if it was OK to visit and you can feel the frustration of a resort executive in his reply:

Absolutely ZERO impact from Volcano….

Volcano is 120 miles away and has zero impact on MK. Since it has been rumbling we have had nothing but beautiful sky, perfect air and perfect water temperature.

Web site with air quality… http://www.hiso2index.info/ MK is about the same as Kihei in Maui… Kona occasionally gets not great with some Vog… So Kihei and MK are both at 14 right now. Kona is the worst at 46 on the west side (Still good) Phoenix is at 71; St. Louis right now seems the worst in the nation at 119. Worst are on the Big Island right now is Ocean View a little south west of the lava flows at 82.

Unfortunately, CNN makes it seem like everyone is wearing a gas mask and there is acid rain falling all over the place. The volcano is limited to a tiny area on the south-east coast and all Island in Hawaii and 90% of the big island and all of the Kohala Coast are not impacted. The impact from the Volcano for me is the same as you in Phoenix… ZERO….. Also no matter what it does it will not impact us… It is a shield volcano, not Mt. St. Helene so it can’t blow up and there is not enough lava in the chamber to cause any big issues other than right at its base…

The only time to “pay attention” is if Mauna Loa or Hualalai started to rumble. Both of those could have an impact on the west side of the island.

 

Well, I Got Another Threat and Takedown Demand Today

I received this email this morning, from a hotmail account no less

Subject:  Unlawful Use of Name

Hello,

I am writing on behalf of [redacted], whose name you published on your blog citing the PBS article about harassment in the Forest Service.

You do not have legal permission to publish his name. Please remove it immediately to avoid legal action.

Sincerely,

Heather Appelhof

I didn't really have to, but I redacted the gentleman in question's name, at least until Ms. Appelhof has a chance to respond.  Here was my response:

Ms. Appelhof:

Mr. _____'s name was quoted on my blog in the context of a much longer verbatim quote from the PBS website as it appeared on March 5, 2018. This sort of quotation taken directly from a respected national media outlet is a speech activity that is highly protected in this country. In particular, your argument that I did not have "legal permission to publish his name" is completely specious. There is no such legal requirement in this country to obtain prior permission before publishing someone's name, particularly in the case of a public figure in a leadership position of a public agency. As an example, I publish all takedown requests my blog receives so your name will get published on my blog as part of the email.

Few things irritate me more than people who threaten me with laws that do not exist. However, since Mr. _____'s name was really incidental to the point I was trying to make, I am open to a valid legal or ethical argument for removing it and will give you a second chance to provide one. Note that "this gentleman is upset about all the negative media coverage and has engaged me to try to intimidate people into removing his name" is not a valid reason.

There are obviously niche legal situations in which it is illegal to publicly reveal names -- a doctor revealing his patients' names and medical information is highly restricted under HIPAA, for example. However, I am not aware of any such situation that obtains here. I suppose there could be some sort of specific court order in play here, but if that is the case it should be easy to share it with me and I will respect it. It is possible Mr. _____ believes he was libeled by PBS, but that hardly applies to my merely quoting their story, particularly since I can't have had any malice towards him since I have not given him a second thought before or after publishing that post, at least until your email arrived.

This leaves ethical arguments, and I can certainly be swayed by such arguments more quickly than by empty threats. For example, if the accuser in the story has recanted her accusation, or if PBS had confused Mr. ______ with someone else, those would certainly be good reasons to remove his name.

You are welcome to try again.

Coyote

The original PBS story I quoted is here.  After I sent Ms. Appelhof this response, I noted that PBS had removed this gentleman's name from the article with a note at the bottom saying:

Editor’s Note: This story has been updated. The name of the Forest Service supervisor in Oregon has been removed. We stand by our reporting and thank the multiple women who went public for this story.

Despite this email ticking me off with its tone and absurd legal opinion, I actually want to do the right thing so I have reached out to the PBS editorial team on this story to see if I can get a hint why the name was removed.  A reason good enough for PBS is probably going to be good enough for me, since, again, the story was more about accountability issues on Forest Service fire teams than it was about this person in particular.

Update:  I can't get the details, but there were apparently legal charges and settlements at PBS that led to their taking down the name.  I will defer to their judgement and do the same, because honestly the name was just incidental to my post anyway.  Ms. Appelhof wrote me back with a MUCH more compelling and intelligent email outlining a lot of investigation that has occurred since and she claims cleared the man in question.  I am not sure who is wrong or right but I am happy to retreat from this particular fray.  Having had to fight a number of takedown requests in the past, her initial email was worded in a way to rub my fur all the wrong ways.

More on The Poor State of Automobile Cockpit Interfaces

A while back I wrote that automobile dashboard design in modern cars sucks.  I drive many different cars as I am frequently renting cars on the road and I concluded:

If car designers are getting rid of physical buttons in favor of multilayered menu systems because it saves them a bunch of money, fine.  Bad trade-off in my mind, but there is at least a reason.   But if they are getting rid of physical buttons because they think that modern users prefer navigating multiple screens to access commonly used functionality, this is simply insane.  No one can top me for pure technophilia, but technical wizardry should not come at the expense of reduced usability.

No one listens to me but they do listen to Consumer Reports, and that magazine dinged the new Tesla Model 3's for exactly this problem:

"Another major factor that compromised the Model 3’s road-test score was its controls. This car places almost all its controls and displays on a center touch screen, with no gauges on the dash, and few buttons inside the car. This layout forces drivers to take multiple steps to accomplish simple tasks. Our testers found that everything from adjusting the mirrors to changing the direction of the airflow from the air-conditioning vents required using the touch screen."

Postscript:  This is not really the point of this post, but how is this even possible in a small car like the Model 3?

"The Tesla’s stopping distance of 152 feet from 60 mph was far worse than any contemporary car we’ve tested and about 7 feet longer than the stopping distance of a Ford F-150 full-sized pickup," reads the review based on tests on different Model 3s.

My Wife Is Ahead of Her Time

As "Stand By Me" is now teed-up to become the #1 wedding song in the English-speaking world, at least for a time, my wife actually chose it for our wedding almost 30 years ago.  It is really one of the great songs, and should be ranked well higher than the 122nd place Rolling Stone Magazine gave it.  I didn't watch the royal wedding this morning but my breakfast was interrupted by my wife screaming at me to "come see this" as "Stand by Me" was sung.

 

Postscript:  I remember years ago the Police's "Every Breath You Take" dominated weddings for a while.  At one point Sting did an interview where he told everyone -- I will paraphrase but I think this is close -- "stop playing that song at your weddings. Have you listened to the lyrics?  It is a super-creepy song about stalking."  I would add a big ditto to this for everyone in the 90's that was using at their weddings the Dolly Parton / Whitney Houston tune "I'll Always Love You," which is actually a break-up song.

Uber Drivers Just Killed All the Parts of the Job They Supposedly Liked the Most

Note, this is a repost and update of an article from 2018

At the behest of a group of Uber drivers, the California Supreme Court has ruled that Uber drivers are Uber employees, not independent contractors, under California law:

In a ruling with potentially sweeping consequences for the so-called gig economy, the California Supreme Court on Monday made it much more difficult for companies to classify workers as independent contractors rather than employees.

The decision could eventually require companies like Uber, many of which are based in California, to follow minimum-wage and overtime laws and to pay workers’ compensation and unemployment insurance and payroll taxes, potentially upending their business models.

I believe that this will pretty much kill Uber (though it will take some time to bleed out) for reasons discussed here.  Rather than discuss consequences for the company (everyone is finally doing this, following the general media rule I have stated before that it is OK to discuss downsides of new government regulations only after the regulations have been passed and become essentially un-reversible).

People don't always seem to have a good grasp of cause and effect.  I don't know if this is a general problem programmed into how humans think or one attributable to the sorry state of education.  My favorite example is all the people who flee California due to the high taxes, housing prices, and stifling regulation and then  -- in their new state -- immediately start voting for all the same things that caused them to flee California.

One of the aspects of being an Uber driver that supposedly attracts many people to it is the flexibility.  I summarized the advantages in an earlier post:

Here are some cool things about working for Uber:

  • You can work any time you want, for as long as you want.  You can work from 2-4 in the morning if you like, and if there are no customers, that is your risk
  • You can work in any location you choose.  You can park at your house and sit in your living room and take any jobs that come up, and then ignore new jobs until you get back home (I actually have a neighbor who is retired who does just this, he has driven me about 6 times now).
  • The company has no productivity metrics or expectations.  As long as your driver rating is good and you follow the rules, you are fine.

This all ends with the California decision.  You drivers are all thinking you won this big victory because you are going to have the same job you loved but you will just get paid more.  This is not going to happen.  As I implied above, in the long-term this job will not exist at all, because Uber will be dead.  But in the near-term, if Uber tries to make this work **, Uber is going to excercise a LOT more control of your work.

That is because if Uber is on the hook for a minimum cost per hour for your work, then they are going to damn well make sure you are productive.  Do you enjoy sitting around near your suburban and semi-rural home at 3AM waiting to get some business?  In the future, forget it, Uber is not going to allow this sort of thing now that Uber, rather than its drivers, is carrying the risk of your being unproductive.  They are going to take a lot more control of where and when you can drive.  And if you do not get with the program, you are going to be kicked out.  It won't be three months before Uber starts tracking driver productivity and kicking out the least productive drivers.

Congratulations Uber drivers, in the quest to try to use the power of government to extract more money for yourselves from the company, you just killed your jobs as you know it.  You may have had freedom before but now you are working in Office Space like the rest of us.

This whole case just goes to support my frequent contention that the only labor model the US government will fully accept is an hourly worker working 9-5 punching a time clock.  Every new labor model that comes along eventually runs head-on into the government that tries to pound that square peg into the round hole of a time-punching factory worker.  The Obama administration even did its best to force a large number of salaried workers into punching a time clock.

More on the productivity issue here.  Other regulatory issues (CA break law, OSHA, etc) here.

** If I were the leader of Uber, I would announce today that we are exiting California.  This is an existential issue and the only way to fight it is right now on your home turf.  Any attempt to try to muddle through this is going to lead to Uber's death, and would thus be a disservice to its shareholders.   Whether this happens will be interesting.  Uber is owned by a bunch of California VC's who generally support exactly this sort of government authoritarian interventionism.  It will be interesting to see if a bunch of California progressives let $50 billion in equity go down the drain just to avoid offending the sensibilities of their fellow California progressives.

Update 8/12/20:  CA is going ahead with its decision, and still I have seen not one media article discussing how this will change the driving experience except to imply it will be "fairer" and pay more with better benefits.  At some level, all this does not really matter as Uber is walking dead anyway, not just from this decision but from COVID as well -- the whole "sharing" thing (Uber, AirBNB, etc) has lost a lot of popularity in a world where no one really wants to share someone else's space

The Dangers of Trying To Reinvent An Industry, And A Few Notes on Tesla

I am often critical of Elon Musk and Tesla, and will be again later in this post, but I wanted to start by sympathizing with Tesla's plight.  As you may know, Tesla set out not only to produce a leading electric car (which it did) but also to reinvent automobile manufacturing (which it is struggling to do).  One of the hard parts about reinventing an industry is being correct as to what parts to throw out and what parts to keep.  Musk, I think, didn't want to be captive to a lot of traditional auto industry thinking, something anyone who has spent any time at GM would sympathize with.  But it turns out that in addition to all the obsolete assumptions and not-invented-here syndrome and resistance to change and static culture in the industry, there is also a lot of valuable accumulated knowledge about how to build a reliable car efficiently.  In Tesla's attempt to disrupt the industry by throwing out all the former, it may have ignored too much of the latter, and now it is having a really hard time ramping up reliable, quality production.  Musk even recently admitted it may have gone overboard on factory automation.

I don't agree with all the conclusions, but I thought this was an interesting article on Tesla vs. Toyota production practices and the industry lessons Tesla may have been too quick to ignore.  One quote I liked, “Machines are good for repetitive things… but they can’t improve their own efficiency or the quality of their work.”  I sympathize with Musk on this one.  You CAN"T upend an industry by copying everything it does -- you have to go off in a different direction, at least on some things.  It may be that Musk eschewed the wrong bits of industry practice, but this is an understandable mistake.

What is not understandable is Musk's lack of transparency, his self-dealing, his wild and unfulfilled promises, and his unprofessional behavior.  Some notes:

  • A few months ago, at the Tesla truck launch, I wrote:

But Tesla needs to stay hot. California is considering new vehicle subsidy laws that are hand-crafted to pour money mainly into Tesla's pocket. Cash is burning fast, and Musk is going to have to go back to the capital markets again, likely before the end of the year. So out came Musk yesterday to yell SQUIRREL!

Tesla's main current problem is that they cannot seem to get up to volume production of their main new offering, the Model 3. The factory appears to be in disarray and out of production and inventory space. They can't produce enough batteries yet for the cars they are already making. So what does Musk do? Announce two entirely new vehicle platforms for tiny niche markets.

I saw the truck launch as a cynical ploy to distract from Tesla's operating problems and perhaps to get a bit of financing in the form of customer deposits (a growing percentage of Tesla's available cash is from customer advance deposits).  There was no way it could do anyting with this truck, given its operating problems and lack of capital.  It seems that I was on target, because not even 6 months later Tesla has tired of pretending the truck is going anywhere.  After Telsa did not even mention the semi in their earnings conference call, Musk said in answer to a question:

I actually don't know how many reservations we have for the Semi. About 2,000? Okay. I mean, we haven't really tried to sell the Semi. It's not like there's like an ongoing sales effort, so sales – orders for Semi are like opportunistic, really companies approaching us. Yeah, it's not something we really think about much.

  • Elon Musk proved himself on the same conference call to be a spoiled brat who has spent too much of his time having people kiss his feet and compare him to Tony Stark.

One week ago, Elon Musk entered the history books for his unprecedented, petulant handling of "boring, boneheaded" questions from two sellside analysts, who merely wanted more details about the company chronic cash/rollout issues.  And no phrase captures Musk's descent better than "These questions are so dry. They're killing me."  That's what Musk told RBC analyst Joseph Spak in response to a question about Model 3 reservations.

My older readers will know that my dad was President of Exxon from the early 70's (a few weeks before the Arab oil embargo) until the late 1980's.  In that job he never had to do analyst calls, but he did about 15 annual shareholders meetings.  I don't know how they run today but in those days any shareholder with a question or a rant could line up and fire away.  Every person with a legitimate beef, every vocal person who hated oil companies and were pissed off about oil prices, every conspiracy theorist convinced Exxon was secretly formulating chemtrail material or whatever, and every outright crazy would buy one share of stock and show up to have their moment on stage.  My dad probably fantasized about how awesome it would be to just get asked dry financial questions about cash flow.  And through all the nuts and crazy questions and outright accusations that he was the most evil person on the planet, dad kept his cool and never once lost it.

If you asked him about it, he likely would not have talked about it.  Dad -- who grew up dirt poor with polio in rural Depression Iowa -- was from that  generation that really did not talk about their personal adversity much and certainly did not compete for victim status.  He probably would just have joked that the loonies at the shareholder meeting were nothing compared to Congress.  My favorite story was that Scoop Jackson once called him to testify in the Senate twice in 6 months or so.  The first time, just before the embargo, he was trying to save the Alaska pipeline project and Jackson accused Exxon of being greedy and trying to produce more oil than was needed.  The second time was just after the embargo, and Jackson accused Exxon of being greedy and hiding oil offshore in tankers to make sure the world had less oil than it needed.

Through all of this, the only time I ever saw him really mad was when Johnny Carson made a joke about killing the president of Exxon (he asked his audience to raise their hands if they thought they would actually get convicted for killing the president of Exxon) and over the next several days our family received hundreds of death threats.  These had to be treated fairly credibly at the time because terrorists were frequently attacking, kidnapping, and bombing oil company executives and their families.  We had friends whose housekeeper's hand was blown off by a letter bomb, and I was not able to travel outside of the country for many years for fear of kidnapping.  (For Firefly fans, if you remember the scene of Mal always cutting his apples because he feared bombs in them from a old war experience, you might recognize how, to this day, I still open packages slowly and carefully.

This is a long way of saying that Elon Musk needs to grow the hell up.