Archive for the ‘Blogging, Computers & the Internet’ Category.

Snuggles Update

snuggs-home

This is Snuggles, happy to be home finally from her surgeries and near life-ending coyote encounter.  Thanks to everyone who sent in their best wishes.

Like most of us she is a bit vain so she asked for the head shot, since from the sides she is a total mess of randomly shaved patches, bite marks, and Frankenstein-like stitches.  She has lost about 25% of her body mass, so she is no longer the World's Largest Maltese (TM).  She has, though, upped the ante in the competition for World's Most Poorly Groomed Maltese (TM).

For dog and pet lovers, I don't have to explain why we spent thousands of dollars to keep her alive.

For those of you who are not (and I was really in that camp a few years ago as this is my first pet), I will tell you what I told a cynical friend:  "I did not necessarily spend thousands of dollars to save the dog.  I spent it to save my kids from heartbreak.  And just possibly, to preserve my reputation in the eyes of my family (sorry kids, I really wanted that new Alienware laptop so Snuggs is not going to make it)."

Update:  I find the rational choices discussion in the comments unsurprising given the diversity of responses I have had from friends.  Key facts here:  1.  I could afford it (grandma was not going to get put out on the ice flow to save the dog); 2.  I was entirely responsible for the costs;  3.  The hospital, unlike in the human world, gave me a very detailed cost estimate of what the procedure would cost in advance.    When the costs went over, we challenged them and they agreed to a refund.  4.  My daughter had a very difficult day yesterday.  This morning I found her sleeping snuggled up with the dog in bed.  Put a price on that.

Huge Improvement for my Router with DD-WRT

I have found home routers to be hugely problematic.  Typically, they do OK at basic wired network routing functions, but they often have awful reliability in their wireless connections.  Go to any review site, and find their top-rated routers.  Then go to Newegg or Amazon and read the reviews for even these best devices -- you will see a litany of unreliability, particularly with the wireless functionality.

Some of this can be chalked up to interference issues, but I possess moderately sophisticated tools for ferreting this out.  A bigger problem for me is with routers that have to be reboot every 2-3 days to keep them working.  My most recent router I purchased had some software issue where mobile devices like iphones could not access Google.com and a few large sites through the wireless, a problem I eventually decided was due to some issue with handling sites that have dual ipv4 and ipv6 functionality (which I could never fix).  My Cisco E3000, otherwise a fairly solid modem, had an awful setup program whose first time settings for things like the guest network could never be altered.

So I finally in desperation burned dd-wrt onto my pile of unsatisfactory routers.  DD-WRT is a third-party, free, presumably open-source firmware that works with many commercial routers.  So far, all of my old routers now work great, and the prior problems I saw are all gone.  DD-WRT lacks the friendly automated setup routines of commercial firmware, and a few things are harder than I would wish them to be (it would be nice to have one-click reservation of an IP address to a device, rather than having to retype its MAC address).  But the defaults tend to work fine and it is a huge relief to come home from work and not have to immediatley help diagnose some family network issue.  I have been able to re-purpose one of the old routers into a bridge so I can get wireless in my backyard now.

If you have reliability problems with your router or home wireless, this might be something to try.  For certain routers, like my Cisco E3000, the process of flashing to DD-WRT is a bit complex. There are lots of web sites and ebay retailers who will sell you modems with dd-wrt already installed, and I think that Buffalo is actually selling a dd-wrt version of one of their routers.

Masked Credit Cards

I wrote the other day about shifting to unique passwords for every single web site I visit (there were 300 I had to change!) to limit the damage from a data breach such as that at Adobe.  The irony was that to make this work, I adopted a password vault program to remember all these 300 strings of random characters.  Which means that I am putting a LOT of trust into one site, instead of a moderate amount of trust into multiple sites.

The same sort of approach is being investigated with credit cards, where intermediaries are providing masked credit cards with one-time numbers (hat tip to a reader).  In some ways Paypal has a masked approach where the transaction is settled off the retailer's site entirely, though I am not sure I am entirely comfortable with Paypal's security.

Republican Web Folks Still Suck

Somehow I managed to get on the NRCC email list.  I don't generally mind these things, as I am on several lists from both parties and it is kind of interesting to see what marketing come-ons they are using at any particular moment.

But the NRCC has been spamming the hell out of me.  This in and of itself I think shows a lack of understanding about the medium.  You lose effectiveness really fast if you send, say, five emails in five minutes, which is what I just received.  Worse, though, is that there is no opt-out link in the email.  Who in this day and age is dumb enough to send out even quasi-legitimate marketing material and not include an opt-out?  Morons.  I am one of the those people who actually can and do write rules to sort my email box, so I can take care of the problem, but this is just bush league.  If you are a GOP member, I would not be fooled by your parties happy talk that it is closing the gap on digital communications with the Dems.  I see no such evidence.

During my brief foray into politics Chairing Equal Marriage Arizona, we were trying to message from the center right on the gay marriage issue.  We found out, to our dismay, this is not at all a comfortable approach for established gay rights organizations (to say the least), but we thought it an intelligent and necessary approach to win on the issue in a red state.  Anyway, one thing we found quickly is that there is no bullpen out there of talented web people on the Right, at least in Arizona.   They are all on the Left.  If I were a member of the GOP and actually cared about their fate, I would sure be looking for a way to fix this, perhaps with some sort of internship program to start developing a bench.

Passwords

I am registered at a LOT of sites - blogs, hosting accounts, stores, message boards, etc.  A few years ago I started using the Lastpass Chrome add-in to track and remember all these passwords.

One problem though: like most people I was using the same few passwords over and over.  I had fixed, mostly, the most egregious mistakes, such as using the same password for low-trust sites like bulletin boards as for critical sites like banks.  But Lastpass showed me was that I still had a lot of password duplication.

The Adobe security breach finally got me off my butt.  My user name and password were among those that Adobe lost (which was particularly irritating because Adobe was one of those software companies that demanded a registration even when one should not have been necessary).  There was nothing at Adobe of mine they could screw up -- the registration was obviously to try to sell me more stuff but I never bought anything.  But there were possibly other sites using the same password they could screw up.

So I began a mission to change my passwords to 12-digit randomly generated strings of letters and numbers.  Having Fastpass helped a ton, as I would never have remembered all the sites with which I had registrations.  There were hundreds.

This was a real slog, a task so boring it was equaled only by the month when I ripped all my CD's to my hard drive and surpassed only by the 3 months when I ripped all my DVD's to hard drives.  The problem was that every web site was essentially a little portal-like adventure puzzle, trying to figure out where the hell the options for password change could be found.  I challenge those of you who have registered at WhiteHouse.gov to sign a survey to find the place to change your password.  At JetBlue, there is no such option in the user accounts -- you have to log off and click "forgot my password" at the logon screen and then click on the option to reset the password, but the reset email never shows up.  At two or three sites I had to email the site web manager to send me a link to the password change page.

Anyway, it's finally done now.  There are a couple of sites I use from my iPad for which I had to create unique memorable passwords because iOS does not have very good support mechanisms for such services as Lastpass, though as Chrome for iOS gets better, I expect that to make the problem easier to manage.  I had forgotten how many of these passwords (Netflix, Hulu, Amazon, etc.) were plugged into things like my Roku.  It was irritating with the crappy remote to enter these random strings of characters as new passwords.

Of course security of the Lastpass account becomes a problem.  I guess I have to trust them.  My password for them is unique and never has been used anywhere else and contains no real English words.  I use 2-step verification at all times to log into it, so hopefully I am moderately well-protected.

M.U.L.E. Returns

One of my favorite early C64 games may be returning to mobile platforms.  M.U.L.E. would work great as a networked iPhone game.  Hopefully these folks do a good job with it.

I Am Not Sure the State of Florida Understands This Whole Internet Thingie

Every three years I have to endure a sales tax audit from the State of Florida.  This year they actually sent me well in advance a list of all the paperwork they needed.  I sent everything to them electronically weeks ago.  So why do they have their auditor fly to Phoenix, stay in a hotel, and do her analysis of this paperwork on her laptop in my office?  In the hour since she has been here she has not asked me for one thing.  It is just bizarre.  Given that I have been audited by them twice in the past and never owed more than forty or fifty bucks in back taxes from computation errors, I am pretty sure her flight cost way more than the expected value of her trip, particularly since she had done nothing so far she could not have done (better probably) in her own office.

Spam of the Day

I get egregious amounts of spam related to my blogs, but this was a new one:

I wanted to touch base with COYOTE to obtain some more background
information, mission statement, goals, history and interview for a
piece I am writing for CORSET magazine on sexual issues. The interview
will be conducted via email and ental approximately 10 questions for
the piece.

Still Holding Off on iOS7

There was some back and forth at Glenn Reynolds site about delaying iOS 7 upgrades.  The day before the iOS 7 rollout I emailed all my family and told them not to install it until some time had passed and Apple had a chance to do revisions.  This is my general policy with all major OS upgrades (and many program upgrades) but all the more so with Apple software because they never allow download of older versions of things like iOS or iTunes and thus make it impossible to roll back problematic releases.    Now that we see issues about battery life and slow performance with iOS 7 on certain iPhone versions, I am glad we are waiting.  Feature-wise this is a very incremental release (masked to some extent by a totally new visual look) so I can certainly wait.

(The other software that is very much in this category is Quickbooks.  Their history of buggy software is terrible, and because upgrades tend to modify the database in ways that cannot be rolled back, it is another example of software where one needs to be very, very careful before upgrading.  Let others be the bleeding edge).

Coyote Blog 9 Years Old Today

My first post was on September 29, 2004.    Thanks for the support over the years.  Those first few months were bizarre, and felt like lecturing to an empty room.  6266 posts with 54,901 comments, which probably makes me solidly mid-size as far as blogs go.  I have no idea any more how many readers I have -- page views lost all meaning in the era of RSS feeds and with Facebook and Twitter, it's even more difficult to track.

What Microsoft Windows Has in Common with [Original Cast] Star Trek Movies

Skip every other release.

Here are the original cast Star Trek Movies:

VI:  OK, kind of

V: Bad

IV:  Goofy but enjoyable

III:  Truly terrible

II:  Awesome, to the point that the two Chris Pine et al reboot movies have drawn more heavily on the Wrath of Khan than the original show

I:  Flat, boring

 

Here are the recent Windows releases:

Windows 8:  Sucks

Windows 7:  Excellent

Windows Vista (6?):  God awful

Windows XP :  Very Good

Windows ME:  God awful

Windows 98/2000:  OK

Do you see the pattern?  Windows 7 redeemed the awful Vista in the same way XP redeemed the awful ME.  I can only hope the to-be-released-in-October Windows 8.1 fixes some of the awful mistakes in Windows 8, not the least was the grafting of a butt-ugly touchscreen tablet interface to a PC OS most of us use with mouse and keyboard.  Until then our company is still only buying Windows 7  computers.  Some of my employees buy their own computers -- I provide all the company's tech support and have told them they are on their own if they buy Windows 8 and then can't find the control panel.

In Praise of Social Media

Over the last several days I have been desperate for information on the Chariot Fire east of San Diego.  This brush fire destroyed the campground next to ours and came right up to our gates, so it was touch in go for several days to see if we would lose it.

I am often disdainful of social media but the best up to date source of information, bar none, for me was the Brush Fire Partyline started on a Facebook page.  It was a fabulous resource in a news situation when the local media was often 12 hours behind the story and official government announcements were at least 24 hours tardy.  (If you click through and their header image has not changed, you will see the red burned area stop just short of Laguna Campground, the campground we operate.

Spam of the Week

I get a lot of bizarre stuff but this one made me laugh:

The Turkish renewables market is set to grow rapidly and the Turkish International Renewable Energy Congress (TIREC) is your access point. Once again 500+ attendees, serious about playing their part in the growth of the market will attend to do business for two days of discussioncontact making, and lead generation.

Sorry For The Site Crashing Yesterday

My VPS was migrated to new servers several weeks ago and my IP addresses changed.  I have had a series of down times over the last several weeks, most of which have been related to finding yet another spot where I did not change the IP addresses to the new ones and caused some sort of instability.  Having thought I had gotten them all, I found yesterday that I had not properly updated my records at Incapsula, a filtering and caching service I use for this blog and a few others.  Now that is fixed.  Hopefully, that is the end of it.

Site Fixed -- Come Back and Visit

For a second time in a month the MySql database became corrupted.  I am not sure why, but it now looks like it may be a systematic problem I have to tackle rather than a one-off.

Here is what you may have missed today

Three Cheers For Goldwater Institute Fighting Pension Spiking

Taking the Fifth, Because No One Can Pledge Confidentiality any More

Update on Climate Temperature Sensitivity (Good News, the Numbers are Falling)

Pronouns, "Quotation Marks," and Punctuation (oh my)

Dr. Mercury at Maggie's Farm supports my use of "they" as the gender-neutral third person pronoun English needs but does not have (though he includes a tasteless picture of a family member in distress).   But he wants to make it clear that I am 20 years late in joining the revolution.  So be it.   I will add that I am also on board with putting punctuation outside of "quotation marks".  For anyone who has done a lick of computer programming, in which resolution order of mathematical symbols is a key part of early training, putting sentence punctuation inside of quotation marks makes no sense.  Quotation marks are like parentheses in math, holding together one coherent expression, and so putting sentence punctuation inside them (as I did in the title) is, to me, the equivalent of this:   (2 + 4 x) 8 = 48

There was a great little book a while back called the Professor and the Madman, discussing the origins of the Oxford English Dictionary.  While the French dictionary is constructed top-down by a few folks to describe what French should be, the OED was constructed bottom-up from actual examples of usage, describing English as it is actually used.

By the way, for those of you who are horrified by the grammatical mistakes on this site (I know my friend Tom in Seattle pulls his hair out over this), they come mainly from my inability to proof, not lack of knowledge or concern.  I have some sort of mental dyslexia that can read right over horrible typos and gaffes, even four or five times, without spotting them.

PS:  Looking back at my title, I suppose we could even get into an Oxford comma argument too.

Problems Fixed

In the end, required a SQL database rebuild.  Now I have to put the site back together again.

EEEK -- Bleg Related to Google Feedproxy Links

For years I have been blogging from articles in my Google Reader, which is going away in a month.  When I cut and paste the article URL from the reader, I get a Google shortcut like "http://feedproxy.google.com/~r/Twistedsifter/~3/BohimNYue3Y/".  This resolves to "http://twistedsifter.com/2013/04/strangely-similar-movies-released-around-the-same-time/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Twistedsifter+%28TwistedSifter+%29".  The links are written in my wordpress data base, in many cases, as the feedproxy version.  So they depend on this Google service remaining live to work.

Does anyone know if the Google feedproxy servers are going away with Reader?  If so, about a zillion links on my site are about to break.  My hope is that Google uses these for more than just reader.  Perhaps at Feedburner? (though if Google is bailing on RSS that might be next on the kill list).

I would normally just do a Regex search to fix this, but there is no systematic way to do it, you have to resolve the link and then replace the resolved URL.  Someone seems to have an app for this, but I am not sure it is ready for prime time and I do not want to use it unless I have to.  But once the servers are turned off, it will be too late.

Anyone know about this or have advice?  Obviously, I have been trying not to use these feedproxy URL's if I can remember not to do so.

One Problem With the Internet

I had some problems on the site when my credit card failed at my caching / proxy server company Incapsula and my account got deleted.  I think all is well now.  But there is a certain problem I never know how to address on the Internet -- after all, its not really of much use to post something here and ask people to email me if they are having trouble reading it.  But maybe a Twitter or Facebook reader will let me know if there is a problem.

Site Fixed. Hopefully

Host Gator usually does a good job for me but screwed up bringing the server back from maintenance.  To their credit they admitted the mistake.  All looks well EXCEPT for some reason we have picked up absurdly high Disqus Twitter reaction counts.

Probably an Accurate Prediction

Unfortunately, Kevin Drum's prediction is probably dead on

a fellow with the Twitter handle @FootyTube_ quickly changed his handle last night to @Dzhokhar_ and swapped out his avatar for a thumbnail of the suspect in the Boston bombings. That's hilarious!

Or not. But I predict a growth industry in this kind of thing. FootyTube's idiocy was easy enough to see through, but someone out there now has the bright idea of creating a Twitter/Facebook/Tumblr/etc. account and populating it over time with grievances of some kind. Islamic, gun nut, anti-tax, libertarian, PETA, whatever. Just create a nice long chain of posts and then wait for the next terrorist attack. As soon as pics and names are available, switch the account name, make it public, and wait to be discovered.

Zombie Earthlink Accounts

I am left to wonder today how much of Earthlink's remaining income is from zombie accounts.  I generally hate the hassle of dealing with a changed credit card number, but one advantage is that I discover some zombie accounts that I have forgotten about and keep charging my card every month.

Today I had an amazing one -- from my old Earthlink dial-up account.  I had thought I cancelled Earthlink something like 8 years ago (I certainly have not used it since about 2003).  That is several credit cards ago and so I have absolutely no idea how they were able to continue to bill me, but they were, right up to this month when my corporate card number changed due to a fraud alert.  It is kind of depressing that I spent well north of a thousand dollars over the years on a service that I would never even consider using again, but that is the danger that comes as a company gets larger and one can't personally inspect every bill that gets paid.

Of course, despite evidence that I never used the account, they would not waive the final month's billing and threatened collections, etc.  They wanted my credit card for one last charge, and then they would cancel.  Which made me suspicious that this is how they got my credit card for the last five years - by asking for it for one last charge and then continuing to bill for 5 years.  So I told them I did not trust them with my new credit card number and to send me a paper bill that I would pay by check.  As a final insult, they said they had to charge me an extra dollar for the paper bill.

If I had time, I would challenge them and give them grief, but sometimes one has to put one's ego away and just move on with the loss.

During the call, it was very, very clear that trying to collect money on zombie accounts that people had forgotten about was very, very typical for their customer service folks.  Leading me to wonder just how much of Earthlink's revenue comes from such zombie accounts.  As a funny side note, they were perfectly fine taking money from me without any identification, but would not cancel the account without an extensive account verification, a verification that is rather hard if one has not used the account in about 8 years.

Is This A Scam?

Came in via email this morning

Dear President & CEO,
 
We are an organization specified at dealing with domain name dispute and registration in Asia. We have something important on intellectual property right need to confirm with your company.
 
On April 13, 2013, we received an application formally, one company named "PhgbuhfcHolding Ltd" applied for the Brand Name "coyoteblog" and some domain names with our organization.
After checking, we found your company is the original trademark owner. If the company's action haven't been authorized by your company, so their behavior will conflict with your interests. In order to deal with the matter better, please contact us ASAP. (If you are NOT President, please forward this to your President & CEO, because this is urgent. Thanks.)

Best Regards,
 
Andy
Auditing Director

Update, from the comments:  Yes, it is!  I figured as such.  This blog gets pretty good Google ranking so I like to post this stuff for others to find in the future.

Duh: By Abandoning the PC, Microsoft Windows 8 Fails to Save the PC

From today's WSJ

The personal computer is in crisis, and getting little help from Microsoft Corp.'s Windows 8 software once seen as a possible savior.

Research firm IDC issued an alarming report Wednesday for PC makers such as Dell Inc.  and Hewlett-Packard Co.,  saying world-wide shipments of laptops and desktops fell 14% in the first quarter from a year earlier. That is the sharpest drop since IDC began tracking this data in 1994 and marks the fourth straight quarter of declines.

Gartner Inc., a rival research firm, estimated global shipments sank 11.2%, which it called the worst drop since the first quarter of 2001. Gartner blamed the rise of tablets and smartphones, which are sapping demand for personal computers.

Windows 8 was never, ever going to save the PC, because Windows 8 represents an abandonment of the traditional PC.  It is essentially a touchscreen tablet OS forced onto the desktop.  Like Windows Vista, it is an absolutely awful OS that our company has banned any employee from using on a company machine.  Fortunately, we can still buy a few Dell computers with Windows 7, and when that is no longer possible, I will go back to building our company machines and putting Windows 7 on myself, the same thing I did to survive the Vista nightmare  (hanging on to XP until Windows 7 came out).

Later in the article, the author recognizes that Windows 8 is killing the PC rather than saving it

But there is little sign that buyers are responding. In a surprisingly harsh assessment, IDC said Windows 8 hasn't only failed to spur more PC demand but has actually exacerbated the slowdown—confusing consumers with features that don't excel in a tablet mode and compromise the traditional PC experience.

Mr. Chou said not only has Windows 8 failed to attract consumers, but businesses are keeping their distance as well. Chief information officers at several companies echoed his opinion Wednesday.

Ricoh Americas Corp., which replaces about a third of its 17,000 PCs every three years and upgrades to the most current operating system available, said this year it is sticking with Windows 7, released in 2009. Tracey Rothenberger, the company's chief operating officer, said the benefits of switching to the new software aren't worth the effort of training employees to use it.

I am sympathetic to Microsoft's goals, if not their tactics.  Certainly market share in OS is shifting to handheld devices, such as smartphones and tablets, and Microsoft has largely missed this market.  To stay relevant, they need to gain share in these markets -- and trying to gain a foothold by somehow leveraging their market share in desktops makes sense.  It would be great to have an OS for tablets that allowed more access to the file system and customization options, as a competitor to Apple's walled garden, though Google is way ahead in that particular niche.

But the imposition of tablet aesthetics, user interface, and apps framework on desktop PC's is just frustrating as hell for those of us who still like using a mouse and prefer our traditional desktop interface.  The training issue for employees is not a trivial one -- when Microsoft completely abandoned the menu structure and user interface of their Office products several years ago, we decided not to upgrade any of our PC's and, when necessary, to use the OpenOffice alternative, as much because it retains the old Office interface as for its being free.

I still use Word, Excel, and Powerpoint 2002 on this computer, because I have never really been happy with the new Office interface.  I use no other software even remotely that old.  I routinely upgrade everything I have.  I dutifully upgrade Quickbooks and Norton Security and a dozen other programs every year.  So to go a decade without upgrading shows how little I think of Microsoft's upgrade strategies.

Facebook Tries to Recreate AOL

This sounds a lot like what AOL tried to do, back before anyone knew what the web was or how to navigate it.  Interesting how these things come back around

Facebook's long-term ambition has been twofold. First, to become the de facto front end for the web— to become a portal not just to the lives of your buddies, but to everything else that is on the web in the first place. (There is remarkably little discussion about Facebook eclipsing Google as a search engine, maybe because nobody thinks the subject is worth taking seriously; they need to reconsider.) The second step is to replace the web entirely— to take every piece of functionality that we've normally associated with the rest of the web, from picture storage to news aggregation to messaging— and reincarnate it inside Facebook's ad-driven walled garden.

Facebook Home is yet another way to do that. By giving people a low-entry-level device that's essentially a front end for Facebook— or a convenient all-in-one fullscreen app— they make it easier for people to dispense with dealing with any other part of the web that's not Facebook. They don't have to block anything explicitly; they just have to make the Home experience so immersive, and offer so much through it, that after a while you don't feel the need to touch anything else. And given that I have friends who barely know a web that exists outside of Facebook, that's really unnerving.