Conversation With A Phone Company
Phone company: To make your suggested change, we need your PIN first
Me: I don't know that I have a PIN, though since we opened the account 18 years ago I may have forgotten.
PC: We only started using them about 5 years ago
Me: I don't remember being asked to set a PIN 5 years ago
PC: No, you probably would not have. On old accounts they were simply assigned by computer
Me: So I can't possibly know what it is.
PC:.... I need your PIN before I can process the change your have requested
