Update on Lost Comments
After engaging with my issues briefly within a couple of hours of my support request, Disqus has for 3 business days ignored all further communication from me to multiple email addresses. Unfortunately, they do not seem to have any kind of support ticket tracking system.
As a reminder, 6 years of comments on thousands of posts, likely tens of thousands of comments have disappeared. I do have a paid account so supposedly I am owed support. I know a number of you expressed your frustration to me that years of your contributions have been lost and I will do everything I can to restore them. I have the main corporate number at Disqus and will try that door if I still don't have any sort of response by tomorrow.
