January 3, 2014, 9:28 am
The other day I sent out an email listing a job opening next summer for camp hosts. The job was in an out of the way place (in Arizona, north of the Grand Canyon) and had been hard to fill. I have a list of 22,000 people who have asked to have camping jobs sent to them.
The email batch of 22,000 had a 54% open rate. That is ridiculously high.
December 29, 2008, 10:57 am
The Arizona minimum wage is going up again:
The annual increase is the third since voters approved the minimum-wage initiative by a 2-1 ratio in 2006. This year's increase is 5 percent. At $7.25 an hour, the wage is up nearly 41 percent from December 2006 but still only about half of the state's median wage of $14.25, according to the Arizona Department of Commerce.
Oh my God! You mean the minimum is still below the median? (Sorry, that is a bit off-topic, but I just can never resist making fun of journalist's understanding of math and statistics).
In just over two years, the minimum wage is up over 41%. As a company that employs a lot of minimum wage workers in Arizona, I thought I would report on the impact to date. As a quick background, my company runs campgrounds (and other recreation facilities) all across the country. We typically employ retired couples who live in their RV onsite and work both for the free camp site as well as a wage, usually minimum wage. In a good year, our business makes between 6-8% pre-tax profit on sales, which I can tell you is a thin, thin cushion given all of my life's savings are locked up in this one investment.
I don't know where minimum wage supporters think the extra money comes from to pay higher wages. If they think at all, I suppose they would say that the government is in effect collective bargaining for these workers and getting businesses to cough up some of their immense profits to pay a bit better wage.
Well, our labor costs are about 50% of revenues (we are a service business). This 50% is not just wages, but other costs calculated as a percent of wages, such as FICA, medicare, and unemployment taxes and workers comp premiums. So, if I still want to earn a living for myself, and the state says half my costs must go up by 41%, then it means that prices are going up 20+%. And that is what has happened. Remember, at the same time, fuel prices, electricity prices, insurance prices, and everything else has gone up, so that camping prices have risen by 20% or more. But there is a limit to how far we can push prices, particularly since our typical customer tends to be relatively low-income. So we are pursuing two other longer term responses:
- We are increasingly turning to automation solutions, like automatic pay systems and gates, to replace people. While we like to have someone actually there to answer questions and to help visitors, fee collection machines work 24 hours, are not subject to overtime rules, they never get hurt, they never sue us, and the government never passes laws to increase their price.
- We are changing our operating strategy from hiring retired couples who live on-site to hiring younger workers. This is a change I really hate. The business model of hiring retired folks who live on-site at a campground is an old and successful one. Folks in their seventies (and I even have workers in their eighties and nineties) don't work very fast, and they have more workers comp claims, but they had the ability to live on-site and life experience that helped them with customer service. But trade-offs that worked at $5.15 an hour don't work as well at $7.25 and higher. So far only selectively, but we are hiring younger folks from the local community to come in and do some of the janitorial and maintenance work. Even if I pay them $8 or $10 an hour, they make sense if they can be twice as productive.
September 15, 2006, 10:24 am
Arizona has a ballot initiative here in November to raise the minimum wage to $6.75. Perhaps more worrisome, the law has been structured to raise the rate every year based on some cost of living increase. (As an aside - these cost of living escalators in government-mandated wage rates are insanely recursive. The government raises wages, which increases prices, which leads to a further increase of the statutory rate). An Arizona group opposed to the initiative has put out a nice Word document with the proposed laws language annotated with facts and refutations.
I will not be coy and pretend that I don't have an interest in this question. The campgrounds we operate on public lands were run by volunteers in the past, until the courts decided that private companies were not legally allowed to use volunteers. Most of our camp hosts, who tend to be in their 70's or older (we have many employees in their eighties and a few in their nineties!) get paid minimum wage plus a camp site in a nice park for the summer (the latter is what they really want). Unlike private campgrounds that are built to be efficient to operate, the public campgrounds we operate tend to be small and labor-intensive.
We make about a 5% profit on sales in the camping business (yes, I know that is pathetically low). Labor is 60-70% of our costs, if you include costs that are directly tied to wages like payroll taxes and workers comp. premiums. This law would raise the minimum wage by 31%. You do the math. In a stroke, this ballot initiative would raise our costs by 20% (.31 x .65) in a business where costs are 95% of revenues. Something has to give. I am not going to work the hours I work and run the business for charity. A 5% margin is almost there already. We are therefore planning for two different contingencies.
- Camping fees will have to rise by approximately 20%. This means that a camping fee of $16 will go up by $3. I will not make any more money, this will all be a pass-through to my employees, most of whom really wanted to volunteer in the first place. One could rename this ballot initiative the "vote yourself a camping fee increase" initiative. A few years ago, an attempt to raise lodging taxes on camping by a few percent met with howls of opposition. But in effect this is ballot initiative in in effect adding a 20% tax to camping fees.
- My labor model of hiring retired people may well have to change. There is a real trade-off in hiring retired folks to maintain campgrounds. On the plus side, we get a lot of honest and responsible people who have the time and the flexibility in their life to pick up stakes and go live in a campground all summer. The down side, of course, someone who is 75, or 85, is not going to work as fast or as productively as younger folks. My workers also tend to get injured more easily (my insurance company freaks every time it sees my employee list with dates of birth) which costs a lot in workes comp. premiums.
When presented with the choice in the current market of hiring a retired person at $5.15 an hour or a younger, faster worker at $7.50 an hour, I have been happy to hire retired people. This model has worked great for us. Unfortunately, I must revisit this business model when my choice is between hiring a faster worker at $7.50 and a slower worker at $6.75 (and rising). Already in high minimum wage states like CA, OR, and WA we have begun shifting away from hiring as many retired people. I also hire a lot fewer people, having invested in automated fee collection in high labor cost areas. (Think about this, at least for a few seconds, before all of you start sending me the inevitable emails I get for being a heartless brute for paying anyone minimum wage).
By the way, the federal government gets around this problem for the campgrounds it operates itself. How? Why, it exempts itself from these laws. Most federal campgrounds employ retired persons as volunteers. They don't pay campground workers minimum wage, they pay them ZERO.
I wrote a much longer post on minimum wage laws here. Minimum wage laws are becoming hip in traditionally red-state border areas as a tool to keep immigrants from working.
Update: I actually underestimated the amount of my costs directly tied to wages, and so I have updated some of the numbers to be more realistic.
February 1, 2005, 3:18 pm
Its that time of the year again. Each year we hire over 400 RVers and workampers as seasonal camp hosts. If any of you out there are interested, check out our site for camp hosts jobs here, or visit our main recreation web site here. Last month I wrote an article on the work camping lifestyle here.